You may call us 24/7 at 318-340-9656.
If you need to report a lost or stolen Centric Visa debit or credit card or update your PIN please call 1-800-528-2273.
SEND US A TEXT
Did you know that you can send us a text* for common questions about your account?
Our team is available by text at 318.340.9656 Monday through Friday, 8 AM til 5 PM. If you miss us, no problem! We’ll respond as soon as we get back in the office. Centric will never ask you for your social security number or account number through a text message.
Here are a few common scenarios that can be answered through text messaging:
- What is the status of my loan application?
- I need to update my address.
- I need to reorder checks.
- How can I check the status of my credit card rewards?
- I am going out of town and need to set a travel alert.
*Data charges may apply.
SEND US AN EMAIL
Email addresses are not a secure means of communication. Do not send personal information (account number, date of birth, social security number, inquiries about your account, or request changes to your account).
This credit union is federally insured by the National Credit Union Administration.
